Investor

Regulatory Disclosure

Registration details, escalation matrix, and account-opening steps for Lotusdew Securities.

i. Basic details of the stock broker

Stock Broker Name Registration Number Registered Address Branch Address (if any) Contact Number Email ID
Lotusdew Securities Private Limited U67100TG2021PTC151646 Cabin #5, 4thFloor, 1A&1B Jyoti Imperial, Gachibowli Rd, Lumbini Avenue, Gachibowli, Hyderabad, Telangana, India - 500032 None 040 45206231 investor.relations@airalgo.com

ii. Escalation Matrix

Details of Contact Person Address Contact no. Email ID
Customer Care Omer Farooq Cabin #5, 4thFloor, 1A&1B Jyoti Imperial, Gachibowli Rd, Lumbini Avenue, Gachibowli, Hyderabad, Telangana, India - 500032 9949734162 omer.syed@airalgo.com
Head of customer Care Abhishek Banerjee Cabin #5, 4thFloor, 1A&1B Jyoti Imperial, Gachibowli Rd, Lumbini Avenue, Gachibowli, Hyderabad, Telangana, India - 500032 7731082221 abhishek.banerjee@airalgo.com
Compliance Officer Ravinder Reddy Cabin #5, 4thFloor, 1A&1B Jyoti Imperial, Gachibowli Rd, Lumbini Avenue, Gachibowli, Hyderabad, Telangana, India - 500032 8978688298 ravinder.reddy@lotusdew.in
CEO Abhishek Banerjee Cabin #5, 4thFloor, 1A&1B Jyoti Imperial, Gachibowli Rd, Lumbini Avenue, Gachibowli, Hyderabad, Telangana, India - 500032 7731082221 abhishek.banerjee@airalgo.com

iii. Key Managerial Personnel

Sr. No. Name of the Individual Designation Mobile number Email ID
1 Abhishek Banerjee Managing Director and CEO 7731082221 abhishek.banerjee@airalgo.com
2 Ravinder Reddy Legal Counsel and Compliance Officer 9951249251 ravinder.reddy@lotusdew.in

iv. Authorized Persons: None

Account opening

  1. Download the trading account opening form and fill in the details along with the supporting documents (as instructed in the form) — download the form .
  2. Fill the form with all the required information and signatures.
  3. Send us the physical set at the registered address: Cabin #5, 4thFloor, 1A&1B Jyoti Imperial, Gachibowli Rd, Lumbini Avenue, Gachibowli, Telangana, India - 500032.
  4. Once the trading account is open, we will assist you with the demat account opening with our DP.

Procedure for filing a complaint

  1. If you have any complaints or queries with respect to our services, you can email the same to the email address mentioned in the escalation matrix given above in point no (ii) or you can write to investor.relations@airalgo.com along with the screenshots if applicable.
  2. Once the complaint is received at our end, a ticket number shall be generated that shall act as a reference number for you to track the status of the complaint. This ticket number can be used by you over mails or calls for tracking your complaint.